To solve the problems that arise when a foreign caregiver is employed, with the aim of giving a safe life to the sick person

the goal

When you employ a care giver, there are many problems along the way, but here I will focus on the problems related to day-to-day care.

When you employ a care giver, there are many problems along the way, but here I will focus on the problems related to day-to-day care

When you employ a care giver, there are many problems along the way,

but here I will focus on the problems related to day-to-day care.

Check in on the caregiver daily tasks

Language barriers make it hard to communicate with the caregiver
Follow up on medication administration
Mental difficulty trusting a stranger to take care of our dear family member.
When the therapist changes, it is difficult to explain again how the actions
should be performed correctly and safely.

Check in on the Caregiver 's daily tasks

Language barriers mak
e it hard to communicate with the caregiver
Follow up on medication administration
Mental difficulty trusting a stranger to take care of our dear family member.
When the therapist changes, it is difficult to explain again how the actions
should be performed correctly and safely.

the problems

The problems are from personal interviews with 5 people who dealt with employment of a care giver

Check in on the nursing assistant's
daily tasks

Language barriers make it hard to communicate with the caregiver
Follow up on medication administration
Mental difficulty trusting a stranger to take care of our dear family member.
When the therapist changes, it is
difficult to explain again how the
actions should be performed correctly and safely.

Creating a platform that will allow tracking of the caregiver's tasks, and clearer communication to avoid important problems later on.

the solution

I compared the idea with 2 applications from the field of treating a sick person.
The features I have chosen in my opinion reflect the daily activity in the user's application, and in addition features that really solve problems during the day to day.

I compared the idea with 2 applications from the field of treating a sick person.
The features I have chosen in my opinion reflect the daily activity in the user's application, and in addition

features that really solve problems

during the day to day.

Market research

In terms of ease of use

LEVSTON really far behind, the design is very old fashioned , which makes you feel for a moment "what's going on here?"

They did create big buttons because this is an application for use by the lonely elderly person who lives alone,

but they did not think about the fact that not everything is important, and not everything should be straight in the application.

In my application, after thinking and talking with users, I understood correctly that what is important to be accessible on the home screen is the possibility of immediate communication, therefore, at the beginning of the screen I put icons of the people who share the diary in order to create quick communication with one click.

Of course, the list of tasks for that current day also appears, as well as the option to choose another day during that week.

In terms of ease of use

LEVSTON really far behind, the design is very old fashioned , which makes you feel for a moment "what's going on here?"

They did create big buttons because this is an application for use by the lonely elderly person who lives alone,

but they did not think about the fact that not everything is important, and not everything should be straight in the application.

Of course, the list of tasks for that current day also appears, as well as the option to choose another day during that week.

The process of adding a task and confirming it

In LEVSTONE the process is long and tedious, there is no shortcut button that leads you to add a task, to add a task to the diary you have to make a lot of clicks.

In addition, on the screen of the task itself, they created a long process consisting of 6 tabs, which of course hurts the user's experience, and they simply do not want to continue the process. And of course there is information that is not relevant to this part.

Another thing, the list that is created is a continuous list according to the order in which the data is added to it. There are tasks that have been added, there are data on the battery, when the user enters the application... these are data that should be taken into account, but of course they should not be with the daily tasks that the older person has to perform.

In the BETTERCARE application, from the information on the website and other channels, you can see what their screens look like, and how processes are carried out there.

It can be clearly understood that they use icons to solve the language problem between therapists. They note that since the therapists do not speak the language of the patients or the existing medical staff, the icons help create a language that is easy to understand. Each task is characterized by an icon and is also confirmed by V or X markers and not by words. There is thinking here about the users and their main problem.

In my application I did try to shorten the process of adding the task to a few individual fields, but I allowed the insertion of broad information because there are complex tasks. What I will take for improvement is the use of icons as a solution for clear communication.

The process of adding a task and confirming it

In LEVSTONE the process is long and tedious, there is no shortcut button that leads you to add a task, to add a task to the diary you have to make a lot of clicks.

In the BETTERCARE application, from the information on the website and other channels, you can see what their screens look like, and how processes are carried out there.

In addition, following interviews, I realized that there is a difficulty in communication in terms of understanding the therapist's language, and also that you constantly have to use several apps to manage the follow-up of the tasks.

That's why I created a process where in my application there is an option to send specific messages about the tasks in the diary and in addition an option to translate the messages with the click of a button. Which instantly solves the lack of understanding of the text, and each party can write in a language they understand.

In LEVSTONE, you can send a message to the person who shares the diary, but again it goes into a sort of general list of actions that are carried out in the diary and we will not send a specific message to a certain person.

BETTERCARE has a communication system between the family and the therapists and doctors to follow up and ask questions.

At the beginning of the table you can see that communication is a priority for all applications to optimize treatment.

communication is a priority for all applications to optimize treatment.

At the beginning of the table you can see that communication is a priority for all applications to optimize treatment.

Conclusions

At the beginning of the table you can see that communication is a priority for all applications to optimize treatment.

The idea for the project came from a personal pain point where I fed my mother for 3 years.

When my mother started needing a foreign care giver on a regular basis, a lot of problems and difficulties arose.

The idea for the project came from a personal pain point where I fed my mother for 3 years.

When my mother started needing a foreign care giver on a regular basis,

a lot of problems and difficulties arose.

In the project I decided to focus on pain points related to the day-to-day care of the nursing person.

Where did the idea come from?

In the project I decided to focus on pain points related to the day-to-day care of the nursing person.

The idea for the project came from a personal pain point where I fed my mother for 3 years.

When my mother started needing a foreign care giver on a regular basis,

a lot of problems and difficulties arose

In the project I decided to focus on pain points related to the day-to-day care of the nursing person.

Open App

Splash Screen

User logged in?

Home

Calendar

Daily schedule

Home

Information about the tasks

Private Profile

Patient Profile

Translate

Adding a task

Messages

Private area

Daily schedule

Navigate Bar

You have to enter through a link

Are you the guardian?

Timer

User Flow

Wireframes

Intro

390,543 people in the State of Israel receive a nursing allowance or a special services package.

that provides them with permission to employ a worker in their home

That provides them with permission to employ a worker in their home .

The user responsible for the calendar has the option of adding people to the calendar from his contact list or by sending a code to the other users.

The process that the user goes through

After registration, the responsible user fills out the profile of the nursing person

hi, ana!

agu , 2022

Monday

add patient profile

Add a new task

Diary partners

User profile

Private profile

Patient profile

Full name

A medical diagnosis

Medication list

allergy

gurdian

save

User profile

Private profile

Patient profile

shlomin biton

age: 63

Date of birth: 20.12.1959

allergy

a medical diagnosis

hypertension + Inability to swallow

medicines

for extended information

normiten 25mg - 1 tablet

vaben 10 MG - 1 tablet

norvasc 10mg- 1 tablet

disothiazide 25mg - 1 tablet

reolin 25mg - 1 tablet

gurdian

ana 052-5381648

Great, you've created your patient's profile

Add Task

In order to avoid missing tasks, I created a controlled process of approving tasks only by the diary supervisor

After conducting several interviews I realized that the difficulties in the subject of communication are the need to communicate quickly and the difficulty in understanding the language .

joaana keiily

18:05

מה שלומך ? היום לאמא יש תור לרופא במרפאת אם את זוכרת?

18:15

תודה רבה, אל תשכחי לקחת את הכרטיס המגנטי ולבקש תרופה לכאבים שלה.

main bilkul theek hoon, haan mujhe yaad hai subah 9:00 baje

18:10

haan main ise log nots mein dekhata hoon. doktar ke yahaan aane ke baad main aapase baat karoonga

18:20

hi, ana!

agu , 2022

Monday

Diary partners

Task for today

07:30-08:30

morning organization

08:30

give food

09:05-10:05

Examination in a hospital

10:00-11:00

physiotherapy